May 24, 2015 | Posted by Peter Kisiel
The journey to True North always begins at the Gemba (Shop Floor)
When we set out to advance a business or a process, little time is spent in the boardroom.
The action is happening on the shop floor or at the Gemba.
There is no better place to understand the current condition than at the place where activities occur.
If a picture can tell a thousand words, imagine what real time live action can convey!
An unfiltered, unedited first hand look speaks volumes, and sets in place the beginning of the journey to True North.
In your organization, what takes priority in decision making?
Do you rely on reports generated from historical data?
Do you practice real time observation and understanding of where the problems are?
Learning how to read the Shop floor is a skill that takes focus and practice. To keep this skill sharp, it is best to practice everyday.
The Gemba walk is also a great way for leadership to connect with team members on the shop floor and strike up essential 2-way dialogue.
Share some of your experiences with us, on how spending time on the shop floor has helped you to uncover and solve a problem!
