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The Journey to True North

TPS Beyond the Factory: Lessons from Automotive Dealerships

Jun 26, 2026 | Posted by Matt Elson

When most people think about the Toyota Production System, they think about manufacturing. Assembly lines. Standardized work. Andon. Kanban. Flow. Automotive production. That connection makes sense. TPS was developed in a manufacturing environment, and many of its most visible methods were shaped around the realities of automotive assembly. But TPS is not only a factory […]

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Andon

Dec 11, 2023 | Posted by Matt Elson

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Dr. Suess & Continuous Improvement / People Development

Jul 23, 2022 | Posted by Matt Elson

[Many apologies…it has been a while since I posted a new blog!] Sometimes, a little humour goes a long way! I received this excellent poem from a leader that I have been learning with (along with the rest of the True North Thinking Inc. team).  This is how she imagined a conversation / collaboration would […]

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Cardboard City, Materials Presentation & Kitting and Improving Plant & Cell Layouts

Mar 11, 2022 | Posted by Matt Elson

I had a great discussion and opportunity for information sharing not long ago…and they say that a picture is worth a thousand words. So, here’s some action from front-line #kaizen activities, focused on: 1) “Cardboard City” (standardized work, machine design and layout improvement method); 2) Improvements to delivering materials into production environments; 3) Improvements to […]

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Leadership = Mentorship

Jun 2, 2021 | Posted by Matt Elson

Developing others is perhaps the most important role of leadership. A leader: – sets the vision (with strong focus on WHY) – builds systems and process that distribute responsibility & authority for problem solving and decision making – leads by setting an example, being knowledgeable and by coaching & teaching We have standardized methods for […]

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